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👋 Hey there,

Lost touch with customers who used to engage?

This prompt brings them back without being desperate.

The Win-Back Campaign Prompt

Creates a re-engagement sequence that reactivates dormant customers.

📋 THE PROMPT:

Create a 3-email win-back campaign for customers who haven't [ENGAGED/PURCHASED/LOGGED IN] in [TIMEFRAME].

Customer context:

  • Product/service: [WHAT YOU OFFER]

  • Why they might have left: [COMMON REASONS]

  • What's new since they left: [UPDATES/IMPROVEMENTS]

  • Incentive you can offer: [DISCOUNT/FEATURE/BONUS]

  • What success looks like: [DESIRED ACTION]

Generate 3 emails:

Email 1: "We Miss You" (Day 1)

  • Subject line (personal, genuine)

  • Acknowledge their absence

  • No hard sell

  • Show what they're missing

  • Simple CTA (low commitment)

  • Easy unsubscribe option

Email 2: "Here's What's New" (Day 4)

  • Subject line (value-focused)

  • Highlight improvements/new features

  • Customer wins since they left

  • Address why they might have churned

  • Specific value reminder

  • CTA: Come see what's changed

Email 3: "Last Chance - Special Offer" (Day 7)

  • Subject line (urgent but not manipulative)

  • Exclusive win-back incentive

  • Clear expiration

  • Make it feel special/VIP

  • Emphasize what they'll lose

  • CTA: Reactivate now

  • OR: Tell us why you left (feedback link)

For each email:

  • Personalize with their past behavior

  • Show you value them

  • Remove barriers to return

  • Make unsubscribing easy (respect their choice)

🎯 HOW TO USE IT:

  1. Segment inactive users by timeframe

  2. Generate the win-back sequence

  3. Test different incentives

  4. Track reactivation rate

  5. Learn from those who don't return

💡 PRO TIP: Not everyone will come back, and that's okay. The goal isn't to guilt people into returning - it's to give genuinely interested people a reason to re-engage. Respect those who unsubscribe.

📌 SAVE IT IN PROMPTULAR

Reactivate dormant customers authentically. Save it: https://app.promptular.com/library

Tag it with "email" and "retention" for easy access.

See you tomorrow!
Penny @Promptular

P.S. Running low on your 100 free prompts? Elite gives you 2,000/month: https://app.promptular.com/

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